Atom Air In-Home Warranty

Quality Guaranteed

Buy with confidence, knowing you are covered by the comprehensive Atom Air In-Home warranty.

For homeowners, our ceiling fans have up to 4 years in-home warranty, and an additional 2 years return to base warranty, a total of 6 years. Our bathroom heaters include a 3-year in-home warranty, both covering electrician costs for any product faults. Additionally, we offer a competitive 3-year return-to-base warranty on all Atom Air exhaust fans.

FAQ

What’s covered under the Atom Air In-Home Warranty?

The Atom Air range of ceiling fans have a 6-year warranty – covering up to 4 years in-home and an additional 2 years return to base. The Atom Air range of bathroom heaters have up to 3 years in-home warranty for homeowners. View the Terms and Conditions here.

Are there any exclusions?

Yes. Our Atom Air In-Home warranty covers only specific Atom Air products, with geographic exclusions for in-home claims. For details of geographic locations covered for an in-home claim, refer to our Terms & Conditions here.

Exhaust fans, LED lamps, IR heat lamps and heat tubes are not covered by the Atom Air In-Home warranty.

For product coverage, refer to the Warranty Details Section located at the bottom of each product’s specification page.

How do I make a claim?

Simply complete and submit the form below. Once we have received your completed form, we will be in touch within two business days.

Can I find a list of all product warranties?

Yes, you can find the list here.

Atom Air Warranty effective from April 1st 2023.

Make a claim

In the event of a claim, fill out the details on our claim form and we’ll be in contact within two working days of your email.

What is your product?
ExhaustBathroom HeaterCeiling Fan

Are you a licenced electrician?
NoYes

Do you want to complete the warranty work yourself?
NoYes

Email Address
Name
Phone Number

Date of Purchase
Place of purchase
Product Name
Product SKU
What is the fault
Fault Image

Date of Installation
Installation Address
Proof of Purchase

Installer's Name
Installer's Phone
Installer's email
Installer's Licence Number
Certificate of Electrical Safety

Room Height (m)
Room Width (m)
Room Length (m)

Thanks for taking the time to complete the Atom Air warranty claim form. We will be in touch within 2 working days.

Unfortunately we cannot process your claim.

Atom Air exhaust fans are covered by a 3-year return to base warranty. If your product is within the warranty period, please return to your place of purchase.